FAQs
FAQs category
-
General Questions
-
Virtual Numbers
-
Cloud PBX
-
Number Porting
-
Billing
- What are my invoice payment options?
- What if I have a question about my invoice?
- Will I receive one invoice for all Numbergroup services?
- Can I pay my Numbergroup invoice online?
- What Increments are my Calls Billed to?
- Are invoices itemised?
- When should I expect to receive my first bill from Numbergroup?
- How do you inform me about rates changes?
- How can I view or reprint my previous invoice?
- How do I check my account balance?
- What if I am experiencing difficulty paying my account?
-
Technical
- How to setup an X-lite Softphone
- Which DTMF tones do you support?
- What sip domain do I use when connecting to Numbergroup?
- What’s your service uptime?
- How to Stop Ghost Calls
- Where can I find more information about your Numbering API?
- My PBX handset has lost registration. We haven't changed anything! Why has this happened?
-
Account
-
Bundled Minutes
-
SMS