How do I record calls?

Modified on Sun, 17 Oct 2021 at 04:50 AM

We offer a completely hosted call recording service for both inbound and outbound telephone calls. No hardware or software installation is required and the service can be activated within just a few seconds. Please e-mail us help@numbergroup.com or call us at 08003101010 to discuss your requirements and enable the service.


The service is fully scale-able for any size of organisation can record multiple sites, offices and even home workers, which is ideal for dispute resolution, staff training and quality control.


Call recordings can be delivered by email or held securely within our hosted cloud environment. Recordings can be played back through a standard web browser or program such as Windows Media Player or iTunes.


Please see the video below for instructions on how to set up call recording.


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